Terms of Service
Last updated: 22 July 2026 · Applies to babyphone.online
Important safety notice: BabyPhone.online is an aid, not a replacement for in-person supervision of your baby. Connections can fail for reasons outside our control (network coverage, battery, browser limits). Never rely on this service as your only means of monitoring a child, and never use it in situations where a missed alert could lead to harm.
1. Who provides the service
BabyPhone.online is provided by Arcana Synthetica, Harlingen, The Netherlands, Chamber of Commerce (KvK) 42115786, VAT [VAT ID]. Contact: info@babyphone.online. By using the service you agree to these terms.
2. The service
BabyPhone.online lets you use two of your own devices as a baby monitor in the browser. Audio and video stream directly between your devices (peer-to-peer); we provide the web app and connection-helper services (pairing, STUN/TURN). The free tier is provided as-is and may be changed at any time. Paid ("Plus") features are described at the time of purchase.
3. Acceptable use
- You may only monitor a child for whom you are the parent or legal guardian, or with the explicit consent of the parent/guardian.
- You must not use the service to observe or record any person without a legal basis to do so. Covert surveillance of adults or third parties is prohibited.
- You must not attempt to access another user's session, interfere with the pairing service, or reverse-engineer the connection to intercept streams.
- You are responsible for keeping your room code private. Anyone with the code can connect while your session is open.
4. Subscriptions (Plus)
- Plus is a recurring subscription (monthly or yearly), billed via our payment provider (Stripe). Prices, including VAT, are shown before you pay.
- You can cancel at any time, effective at the end of the current billing period. Cancelling is as easy as subscribing — see the refund & cancellation policy.
- If we discontinue a paid feature permanently, you receive a pro-rata refund of the remaining subscription period.
5. Availability and warranty
We aim for high availability but do not guarantee that the service will be uninterrupted or error-free. The service depends on your devices, browsers, and networks, which are outside our control. To the maximum extent permitted by law, the service is provided "as is" without warranties of any kind.
6. Liability
Nothing in these terms limits liability that cannot be limited by law (including liability for intent or gross negligence). Subject to that, our total liability for any claim related to the service is limited to the amount you paid us in the 12 months before the event giving rise to the claim (or €50 if you use only the free tier). We are not liable for indirect damage, including damage resulting from a failed or interrupted connection — see the safety notice above.
7. Changes to these terms
We may update these terms. For material changes affecting paid subscriptions, we will notify you in advance; if you do not agree, you may cancel before the change takes effect.
8. Governing law
These terms are governed by Dutch law. Disputes will be brought before the competent court in the Netherlands. If you are a consumer, mandatory consumer protections of your country of residence remain unaffected, and you may also use the European ODR platform (ec.europa.eu/consumers/odr).